Berlin, 19-20 June 2024

We are delighted to welcome you to these two days in Berlin, during which we have partnered with Bain&Co to plan a series of activities that will, hopefully, be useful for you and your organisation. This document recaps the planned activities and provides a series of practical details for your stay.

The AI Retreat includes:

Two-day offsite on why generative AI matters for Department Stores, and how it works
2 days of genAI strategy expertise to deliver hands-on experience
Custom agenda combining present-forward and future-back views on genAI in Retail
“CEO-friendly” hacking sessions on retail-specific use cases, used as eye-openers
CEOs leaving with long-term vision for their company, plus short-term action plan
All expenses included in the package with the exception of flying in and out and airport transportation.

▶️ ****Navigate: Agenda | Speakers | Practical information

Agenda

Wednesday 19th June - What is generative AI and why does it matter for Department Stores

Morning : Discover genAI and understand the impacts

From 8 am: Participants arrive and open breakfast

Location: SO/Das Stue Private Salon

8:45am: Opening of the day and welcome remarks

▶️ 9:00-9:30 am : Warm-up – Strategic trends for retail and department stores: Future of retail

▶️ 9:30 - 10:00 am: AI and generative AI – Rapid tech outlook for CEOs:

AI yesterday, today and tomorrow,

The genAI 2023 surge explained,

Under the hood: how does genAI work? (demo)

10:00 - 10:15 am: coffee break

▶️ 10:15 - 11:00: Business impacts of genAI (with demos):

Cross-industry business impacts of genAI (today-forward),

Consuming and working in 2030 (future-back)

▶️ 11:00 - 12:00: Opportunities in the retail and department stores industry (with demos):

GenAI impacts on support functions,

Opportunities over the department stores value chain,

How brands will leverage genAI, and what are the impacts and risks for retailers and department stores

12:00 - 2:00pm: Lunchbreak

Location: SO/Das Stue Casual Restaurant

Afternoon : Get the CEOs hands dirty and understand the “how”

▶️ 2:00 - 2:30pm : Warm-up – Experience share on real use cases implementation:

E-commerce chatbot implementations,

Purchasing assistance cases

▶️ 2:30 - 3:45pm : Hands-on sessions (CEO-friendly):

Workshop #1 – Develop an e-commerce chatbot,

Workshop #2 – Develop a purchasing assistant,

Hands-on sessions debrief: What have we learned

3:45 - 4:00 pm: Coffee break

▶️ 4:00 - 4:30 pm : Readiness – Operating model to move forward with genAI:

How do other companies embrace the genAI opportunity,

What operating model changes to make an organization ready,

The ‘make or buy’ question, how commercial software will soon embed genAI

▶️ 4:30 - 5:00 pm: Impacts on workforce and talent management:

Impacts on ways of working,

Impacts on workforce, talent and HR strategy

5:00 - 7:30pm : Free time

7:30 pm- onwards: meeting and transfer to cocktail followed by dinner

Location: Borchardt, Franz. Str. 47, 10117 Berlin